Protecting Data - Managing Data Growth - Simplifying Structure


StorageAssist SAN Operational Support

Overview

Only the largest organisations can afford to employ their own SAN/NAS experts. For most, the task falls to the operations teams as part of a wider service delivery role. As SANs become more complex, the task of maintaining knowledge across a range of technologies becomes more difficult.

StorageAssist is Tectrade's Level 2 support offering that provides remote access to Tectrade's team of vendor certified storage specialists. The service delivers 'how-to' operational support including problem determination and resolution


Key Deliverables

Access to storage skills to assist with fast resolution of operational issues