Protecting Data - Managing Data Growth - Simplifying Structure


StorageCare SAN Support

Overview

Tectrade will configure your SAN or NAS to meet your current business requirements and undertake a skills transfer to ensure that your team is comfortable with day to day operations. However, organisations with hard-pressed IT operations teams can struggle to maintain the storage devices at the latest levels of firmware or software drivers. These can be complex to apply and failure to do so can expose the storage environment to unplanned outages. In addition, planned outages for routine upgrades can be significantly extended by the need to apply retrospective firmware releases.

StorageCare SAN Support is Tectrade's Level 1 support offering that provides two on-site visits a year to review and upgrade firmware levels, software drives and review error logs.


Key Deliverables

Low cost preventative maintenance service